Customer Testimonials
Memphis-Shelby County Airport Authority
OFFICE: MEMPHIS INTERNATIONAL AIRPORT
2491 WINCHESTER RD., SUITE 113
MEMPHIS, TENNESSEE 38116-3856
OFFICE: 901-922-8000 / FAX 901-922-8099
INTERNET WEB PAGE ADDRESS http://www.mscaa.com
February 16, 2001
Ms. Roxanne Huffman
Cryotech Deicing Technology
6103 Orthoway
Fort Madison, Iowa 52627
Dear Roxanne:
The Memphis-Shelby County Airport Authority (the Authority) would like to take this opportunity to thank you and Cryotech for all the hard work during our emergency operations in December and January.
I guess you could say we had an "Up Close and Personal" relationship going for Cryotech and the Authority during this time period. You personally saw that the Authority had ample amounts of chemicals no matter what time of day or night the snow and ice came down. Also, when you only had one truckload of chemicals available, you would call to see if we needed it before sending it out to someone else. You stayed on top of our needs, and you must have monitored the weather channel 24-hours a day to do this. Whatever you did, it worked for us!
Again, thank you for being a constant in an ever-changing situation, especially during the holiday season. Keep up the good work.
Sincerely,
Mahi C. Chambers, C.P.A.
Director of Staff Services
MCC/cdw
January 31, 2001
These guys are great! We had a very bad ice storm on Sat. 1/27. We used over 1800 gallons of glycol on one airplane. I came close to running out on Sunday, so we ordered more. It was delivered on Monday morning.
Thanks for all your help. Great Job!
Danny Green
America West Airlines
Wichita, Kansas
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January 4, 2001
Ms. Roxanna Huffman,
Manager of Operations and Distribution
Cryotech
6103 Orthoway
Fort Madison, IA 52627-9415
Dear, Ms. Huffman
As you are aware, during the week of December 25th through the 31st we experienced an unusual amount of mixed winter precipitation. During that time we came very close to closing the airport to aircraft operations.
The purpose of this letter is to extend our appreciation and thanks to you and the drivers who worked very hard to deliver your product when we were depleted. This prompt response was very difficult due to the holidays and associated weather conditions. In addition, the E36 product proved reliable and allowed us to continue operations.
Again, please let those individuals know we appreciate their hard work in delivering you product.
Respectfully,
TULSA AIRPORT AUTHORITY
Paul Reinkober
Airfield Maintenance Manager
PR/fg
Thomas E. Bennett, Jr., Chair / Joseph L. Parker, Jr., Vice Chair / M. Susan Savage, Mayor / Norma H. Eagleton / Julius Pegues
Brent A. Kitchen, AAE, Airports Director
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METROPOLITAN AIRPORTS COMMISSION
Minneapolis-Saint Paul International Airport 6040 - 28th Avenue South ~ Minneapolis, MN 55450-2799 Phone (612) 726-8100 ~ Fax (612) 726-5296 |
September 7, 2000
Bob Strawn
Cryotech Deicing Technology
11100 Ash, Suite 208
Leawood, KS 66211
Dear Bob:
This letter is to confirm that Cryotech has met or exceeded all requirements of their contract with our airport. Their deliveries of products have been prompt and on time in all cases. We are happy with both their service and their 24 hour on-call status.
Sincerely,
Lee Spangrud
Manager of Field Maintenance
The Metropolitan Airports Commission is an affirmative action employer.
Reliever Airports: AIRLAKE - ANOKA COUNTY/BLAINE - CRYSTAL - FLYING CLOUD - LAKE ELMO - SAINT PAUL DOWNTOWN
August 23, 2000
Ms Dawn Powers
Cryotech
6103 Orthoway
Fort Madison, Iowa
52627-9415
Cryotech has proven to deliver Potassium Acetate to our site with all our specification, within 24 hours notice. They also meet all F.A.A. and environmental requirements.
Ron Vaughn
Acting Field Supervisor
Where Every Flight Begins
Owned and Operated by the City of Dayton
3600 Terminal Drive, Suite 300 - Vandalia, Ohio 45377-1095
(937)454-8200 / 1-877-FLYDAY1 Telephone ~ (937)454-8284 ~ www.flydayton.com
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August 21, 2000
Cryotech Deicing Technology
6103 Orthoway
Fort Madison, IA 52627
To Whom It May Concern:
We have utilized Cryotech E36 runway deicer at Dane County Regional Airport since 1996, when we switched from using ethylene glycol. Over the years, I have been pleased with the consistent performance of E36 in a wide variety of weather conditions. We have never experienced production problems with E36, and I have been very satisfied with Cryotech's ability to deliver the product in a timely manner.
Based on our past experiences with Cryotech, I would recommend Cryotech and E36 to other runway deicer users.
Sincerely,
William G. LeGore
Airport Facilities Manager
PETER L. DRAHN, AAE ~ AIRPORT DIRECTOR
4000 INTERNATIONAL LANE, MADISON, WISCONSIN 53704-3120 ~ 608/246-3380 ~ FAX 608/246-3385
www.msnairport.com
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LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT City of St. Louis Airport Authority
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August 21, 2000
To Whom It May Concern:
Please accept this as a letter of reference for Cryotech Deicing Technology. Cryotech has been providing Lambert-St. Louis International Airport with potassium-acetate, liquid runway deicer for several years. Their product has performed in accordance with current FAA specifications and their service has been excellent.
If you should have any questions concerning our experience with Cryotech, please don't hesitate to contact me.
Sincerely,
William B. Korte
Airport Administrator
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File: H351 |
| 76 Capital Drive, Suite 201 | |
| HAY RIVER, NT | |
| X0E 1G2 | |
| August 3, 1999 | |
| Peter Haug, P. Mgr. | |
| Market Development Manager - Canada | |
| 34 Rocky Ridge Drive NW | |
| Calgary, AB T3G 4E3 | |
| Cryotech Sodium Acetate (NAAC) | |
| In the winter of 1998/99 our department tested Cryotech's Sodium Acetate (NAAC) at our Fort Smith Community Airport. We tested de-icing/anti-icing products exploring alternatives to UREA which is currently widely used in our system. I am pleased to acknowledge that your sodium acetate product achieved very satisfactory performance levels in our tests. | |
| It was our experience that your product (NAAC) reacted quickly and less product was required in treating both anti- and de-icing conditions compared to UREA. NAAC appeared to keep working for up to 12 hours after initial application and left an ash-like residue versus the typical brine residue of other products. | |
| I would also like to express our appreciation for the after-sale product support you provided. | |
| Yours Truly, | |
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| Art Barnes | |
| Superintendent | |
| North/South Slave | |
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cc: George Poirier, Training Programs Officer |
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Arctic Airports Division |
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LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT City of St. Louis Airport Authority
January 20, 1999 |
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Mr. Robert J. Strawn
Marketing Director
Cryotech Deicing Technology
11100 Ash, Suite 66211
Leawood, KS 66211
Dear Bob,
Just thought I would give you an update on our trial run using NAAC this winter. On January 1, 1999, the St. Louis area experienced one of the worst winter storms we have seen in the past 3 years. By the time we officially called off our snow crews, we had 7.9 inches of snow mixed with almost 2 inches of freezing rain and ice.
We used NAAC on our elevated ramps, drives, and sidewalks in front of the terminals, from the beginning of the snow event. After the ice hit and temperatures dropped to the single digits, we mixed NAAC with sand and applied it in conjunction with E36 on our tug roads and in the airline gate areas.
The results, in every case, were extraordinary. We were able to maintain 80 to 90 percent "bare pavement" conditions in these areas throughout the storm.
I anticipate that we will eventually convert all of our solid deicing/anti icing operations to the use of NAAC.
Thanks for all of your assistance, and please, keep up the work in advancing deicing technology.
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VANCOUVER TESTIMONIAL
Vancouver International Airport Authority
Administration de l'aeroport International de Vancouver
PO Box 23750
Airport Postal Outlet
Richmond, B.C. Canada
V7B 1Y7
18 March 1998
Re: Sodium Acetate - Cryotech NAAC
As part of the review of our 1997/98 Winter Operations Plan we have evaluated the performance of NAAC (Sodium Acetate) in terms of its effectiveness in dealing with both de-icing and anti-icing functions on the airport's roads, bridges and parking surfaces. We found NAAC performed as well as or better than the manufacturer's performance specifications, in particular we found we were able to measurably reduce our application rates from those recommended by the manufacturer without any sacrifice in performance. We were also pleased with the material handing characteristics of NAAC as we experienced no problems with either degradation or binding of the chemical while it was stored in our indoor bulk storage pens (not in the totes provided).
Please contact us in August to coordinate our NAAC deliveries for the 1998/99 winter season.
Yours Truly
Brett Patterson
Manager, Ground Transportation
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